Merakii Group | PR & Communications Web Maintenance Services
Website Maintenance

Your Website, Always
Fast. Secure. Online.

We keep your website running at peak performance 24/7 — security patches, speed optimisation, backups, and expert support so you never have to worry about downtime again.

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Site Health Dashboard
Live Monitoring
99.9%
Uptime (30 days)
0.7s
Avg. Load Speed
A+
SSL Security Grade
Last 30 days uptime30 / 30 days online
WordPress core updated to v6.8.1 — all plugins compatible
2 hrs ago
Daily backup completed — stored securely on cloud
6 hrs ago
Minor speed regression detected — image optimisation applied
Yesterday
500+
Sites Maintained
99.9%
Average Uptime
2hrs
Avg. Response Time
24/7
Monitoring Active
0
Data Breaches Ever
What We Do

Everything Your Website Needs to Thrive

A comprehensive maintenance service that covers every aspect of keeping your website fast, secure, and error-free — month after month.

🔒

Security & Malware Protection

We actively monitor and protect your website from hackers, malware, and vulnerabilities — and clean it up if anything slips through.

  • Daily malware & vulnerability scans
  • Firewall setup & management
  • Blacklist monitoring & removal
  • SSL certificate renewal
🔄

Updates & Patch Management

We keep your CMS, plugins, and themes up-to-date with tested, safe updates — no surprise breakages, ever.

  • WordPress core updates
  • Plugin & theme updates (tested)
  • Compatibility checks before applying
  • Staging environment testing
💾

Backup & Disaster Recovery

Automated daily backups stored in multiple locations — so if anything goes wrong, we restore your site in minutes, not days.

  • Daily automated backups
  • Off-site cloud storage
  • One-click restore capability
  • 30-day backup retention
⚡

Performance Optimisation

Monthly speed audits and optimisation to keep your Core Web Vitals scores high and your visitors happy.

  • Image compression & lazy loading
  • Caching setup & management
  • Database cleanup & optimisation
  • Monthly GTmetrix/PageSpeed reports
📊

Uptime & Error Monitoring

We watch your site 24/7 and get notified the second something goes wrong — often before you even notice.

  • 60-second uptime checks
  • Instant alerts via SMS & email
  • 404 & broken link monitoring
  • Monthly uptime reports
🛠️

Content & Minor Edits

Need to update a page, swap an image, or fix a typo? Our team handles small changes quickly so your site always stays current.

  • Text & image updates
  • Blog post publishing support
  • Form & contact info changes
  • Minor layout tweaks
Monthly Maintenance Report All Green ✔
🔄
Core & Plugin Updates

WordPress 6.8.1, 14 plugins updated, all tested on staging first

💾
Backups Completed

30 daily backups stored — latest restore point: today 3:00 AM

🔒
Security Scans

0 malware, 0 vulnerabilities detected across 30 scans this month

⚡
Speed Optimisation

PageSpeed: 97/100 — images compressed, cache refreshed, DB cleaned

📊
Uptime Report

99.98% uptime — 43,198 checks passed, 0 critical incidents

Monthly Deliverables

You Get a Full Report Every Month

Every maintenance plan includes a detailed monthly report so you know exactly what we did, what we found, and how your website is performing. No guesswork, full transparency.

✔ Detailed PDF Report ✔ Performance Scores ✔ Security Log ✔ Update History ✔ Backup Status ✔ Uptime Summary
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Support Guarantee

We Respond Fast — Always

Our SLA-backed response times mean you're never left waiting when something goes wrong with your website.

🚨
1 Hr
Critical Issues
Site down, hacked, or completely broken — we're on it within 60 minutes, guaranteed.
Enterprise & Pro Plans
⚠️
4 Hrs
High Priority Issues
Major functionality broken, checkout errors, forms not working — resolved same day.
All Plans
🔧
24 Hrs
Standard Requests
Content updates, minor edits, plugin questions — handled next business day.
All Plans
📋
48 Hrs
General Enquiries
Feature requests, strategy questions, or non-urgent improvements reviewed within 2 days.
All Plans
Why Choose Us

Managed Maintenance vs Doing It Yourself

What Matters DigitalMarkitors Care DIY / No Maintenance
Security patches applied on time ✔ Done automatically, tested first ✖ Often missed or delayed
Site backup before every update ✔ Always — restore in minutes ✖ Rarely done, data loss risk
Downtime detection & response ✔ Alerted in <2 minutes ✖ Found out by customers first
Speed stays consistently high ✔ Monthly optimisation included ✖ Degrades over time unnoticed
Expert support when needed ✔ Real team, fast response ✖ Stack Overflow and hope
Your time spent on website ✔ Zero — we handle everything ✖ Hours/month of your time
How It Works

Onboarding in 24 Hours — Then We Take Over

Getting started is simple. We do all the heavy lifting so you can focus on running your business.

Choose Your Plan

Pick a maintenance package that fits your website size and requirements. Not sure? We'll recommend the right one after a quick site audit.

01
02

Site Audit & Onboarding

We run a full health check on your website — security scan, speed test, broken links, plugin vulnerabilities — and document everything.

Baseline Backup & Setup

Before we touch anything, we take a full site backup and configure monitoring tools, firewall, and alerts on your server.

03
04

Ongoing Maintenance Begins

Updates, backups, scans, and optimisations run automatically on schedule. You get alerts only when something needs your attention.

Monthly Report Delivered

Every month you receive a detailed report showing exactly what was done, how your site performed, and any recommendations for the next period.

05
06

Review & Scale

As your website grows, we scale the maintenance package to match. Upgrade your plan anytime — no lengthy contracts or penalties.

Tools We Use

Maintained with Industry-Leading Tools

🔒 Wordfence Security
🛡️ Cloudflare WAF
💾 UpdraftPlus
📊 Uptime Robot
⚡ WP Rocket
🖼️ Imagify / Smush
🔍 ManageWP
📈 GTmetrix
🧪 WP Staging
☁️ Google Cloud Backup
📧 Slack / Email Alerts
🔐 SSL Labs
Client Stories

Sites We Maintain — Clients Who Trust Us

★★★★★
"Before DigitalMarkitors, our site got hacked twice in one year. Since they took over maintenance, zero incidents in 18 months. Absolute peace of mind."
RK
Rahul Kapoor
CEO, NovaSpark Technologies
★★★★★
"Our WooCommerce store had persistent speed issues. Within the first month of their maintenance plan, our PageSpeed score jumped from 54 to 96. Sales are noticeably up."
PM
Priya Mehta
Founder, OrganicRoots Store
★★★★★
"They detected a plugin vulnerability before it could be exploited and fixed it within the hour. I didn't even know about it until the report arrived. That's exactly the service I pay for."
AS
Amit Sharma
Director, UrbanNest Realty
FAQs

Questions We Get Asked Most

We always take a full backup before applying any update. If something breaks, we roll back your site to the pre-update version within minutes. All updates are tested on a staging environment first before being applied to your live site.
Yes — even small websites are targets for automated bots and malware. Outdated plugins are the #1 cause of WordPress hacks regardless of website size. A basic maintenance plan costs far less than recovering from a hack or rebuilding a broken site.
Absolutely. We maintain WordPress, WooCommerce, Shopify, and custom-built websites regardless of who built them. We start with a full site audit to understand the setup, then onboard you to the right maintenance plan within 24 hours.
You can reach us via email, WhatsApp, or our client dashboard — whichever you prefer. All requests are logged and tracked so nothing falls through the cracks. You'll always get a response confirmation with an expected resolution time.
No long-term contracts — our plans are month-to-month and you can cancel anytime with 30 days notice. We're confident you'll stay because of the value we deliver, not because you're locked in.
Maintenance plans cover keeping your existing website running perfectly. They don't include new feature development, major redesigns, or large-scale content creation — these are scoped and quoted separately as one-off projects.

Ready to Scale Your Brand?

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